During Game Playing
- I can't see my "Energy" purchases reflected in game.
-
It might take a time for purchased "Energy" to appear in-game.
Please restart the application to see if it has been reflected.
If you do not see it, please check the following:
[App Store (iOS)]
Please check the Email receipt sent from the iTunes Store. You may also review your iTunes purchase history.*If you made multiple purchases in the same day, please make sure you are reviewing the correct one.
<How to check iTunes purchase history>
http://support.apple.com/kb/HT2727?viewlocale=en_US&locale=en_US
If you do not receive an Email from iTunes or see the purchase in your history, the purchase may not have been completed.
[Google Play (Android)]
Please check the Email receipt sent from Google Wallet. You may also review your Google Wallet order information here. ( http://wallet.google.com/manage )
*If you made multiple purchases in the same day, please make sure you are reviewing the correct one.
<How to check Google Wallet order information>
https://support.google.com/googleplay/answer/2850369?hl=en&ref_topic=6027164
If you do not receive an Email from Google Wallet or see the purchase in your history, it may not have been completed.